What is your country?
- None - Argentina Bolivia Brazil Canada Chile Colombia Dominican Republic Ecuador Jamaica Mexico Peru Trinidad & Tobago Uruguay Venezuela Other
Other
What is your sector?
- None - Clothing and footwear Vehicle parts and components Furniture Electronics Food products Beverage products Consumer durables (like refrigerators or ovens) Health and beauty products Machinery / industrial products IT services, including software development and IT Enterprise services, including BPO, KPO Professional and consultancy services Transport services Construction services Tourism services Other
Other
With which banks?
How many foreign countries do you export to?
- None - 1-3 4-5 6-10 >10
What share are exports of your overall sales?
- None - 1-10% 11%-25% 26%-50% 51%-75% >75%
What is the typical export transaction size for your company?
- None - $1-$500 $501-$1,000 $1,001-$2,000 $2,001-$5,000 $5,001-$10,000 $10,000-$20,000 $20,000-$30000 $30,000-$50,000 $50,000-$250,000 >$250,000
What is your annual combined export sales?
- None - <$10,000 $10,001-$50,000 $50,000-$250,000 $250,001-$500,000 $500,001-$1,000,000 $1m-$3m $3.1m-$5m $5m-$10m $10.1m-$50m >$50m
If full payment is due post-delivery, how many days after your customer receive the shipment, do you usually receive the payment?
- None - Between 1 and 30 days Between 31 and 60 days Between 61 and 90 days More than 90 days
Other
How does your foreign buyer pay you for the products and services you sell to them today?
- None - Bank wire Check Credit card Debit card PayPal or other online payment Bitcoin or crypto currency Other
Other
Rate these as pain points when you are receiving cross-border payments (1=huge pain for us; 10=no pain at all, works really well)
They are expensive to us because we pay some of the fees They are expensive to use because we pay all of the fees They take a long time to come through They are complicated as the buyer uses different payment methods than we do They are not trustworthy We worry that they buyer does not pay
They are expensive to us because we pay some of the fees
Select 1 2 3 4 5 6 7 8 9 10 Not applicable
They are expensive to use because we pay all of the fees
Select 1 2 3 4 5 6 7 8 9 10 Not applicable
They take a long time to come through
Select 1 2 3 4 5 6 7 8 9 10 Not applicable
They are complicated as the buyer uses different payment methods than we do
Select 1 2 3 4 5 6 7 8 9 10 Not applicable
They are not trustworthy
Select 1 2 3 4 5 6 7 8 9 10 Not applicable
We worry that they buyer does not pay
Select 1 2 3 4 5 6 7 8 9 10 Not applicable
Do you use trade finance or insurance to guarantee you will get paid If the foreign buyer fails to pay?
- None - Always Most of the time Sometimes Never
What do you specifically typically do?
- None - We get a letter of credit from the bank before we ship We sell on open account and do not have insurance; we just wait for the buyer to pay us We sell on open account and buy trade credit insurance to guarantee we get paid We sell on open account and then sell our accounts receivable to a factor or forfeiter
Number of full-time employees in your company
- None - 1-10 11-50 51-250 251-500 501-1000 1001-5000 5001+
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