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CONNECTAMERICAS PAYMENT SOLUTION SURVEY

 

 

We will keep all this information confidential  

 

(Is a unique number assigned to a merchant account to identify it throughout the course of processing credit-card transactions, it is generated by your acquirer bank)
How do you structure payments to the foreign buyer typically?
New buyer (non transactions conducted)Relatively new buyer (only a few transactions have been conducted)Known buyer (long term buyer / several transactions have been conducted)
If payment is differed in different milestones, please indicate the percentage you usually receive when collecting the total value of the invoice
(Example. 30% upon receival of purchase order; 50% upon receival of documents; and 20% upon quality assurance)
Upon receival of purchase orderUpon receival of invoice and shipment documents (e.g. Bill of lading, airway bill, among others)Upon quality inspection and satisfaction assurance of the productsOther
Rate these as pain points when you are receiving cross-border payments (1=huge pain for us; 10=no pain at all, works really well)
They are expensive to us because we pay some of the feesThey are expensive to use because we pay all of the feesThey take a long time to come through They are complicated as the buyer uses different payment methods than we doThey are not trustworthyWe worry that they buyer does not pay
When you do an export transaction, what is your estimated cost (in % of the price of the product or service sold) of these various steps give an estimated %
Negotiation with customerNegotiation with a distributorGetting working capital for the production processFinding the right shipping partner or freight forwarderShipping to foreign customerShipping domestically, such as from factory to portCustoms brokerCustoms procedures in the export marketWarehousingGetting trade finance (such as letter of credit or trade credit insurance)
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