SISAP
Guatemala
410 employees
Established in 1985
Company description
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SISAP (Sistemas Aplicativos, S.A.) has become one of the leading cybersecurity providers in Central America and the Caribbean, with presence in eleven countries. Founded nearly 40 years ago, it has evolved from a traditional IT services firm into a specialized security partner with the clear mission to “Make IT Secure.” The company focuses on helping organizations protect against cyberattacks, prevent data leaks, ensure regulatory compliance, and foster a culture of security awareness across industries such as banking, government, healthcare, manufacturing, and retail. At the heart of SISAP’s operations are its Next-Generation Security Operations Center (NxSOC) and Computer Emergency Response Team (CERT). These units provide 24/7 monitoring, incident handling, digital forensics, and malware analysis. By detecting threats early and responding rapidly to security events, SISAP allows customers to concentrate on their business priorities while knowing their digital infrastructure is under continuous protection. Its membership in FIRST (Forum of Incident Response and Security Teams) further highlights the international recognition of its technical expertise. A major strength of SISAP is its long-standing outsourcing practice. For more than 20 years, it has been a trusted provider of cybersecurity outsourcing to some of the world’s largest technology companies, including IBM, Radiant Logic, Verizon Business, and Devo. In this model, SISAP supplies skilled engineers, consultants, and support staff who deliver services under the client’s brand, helping multinational firms scale their security operations in Latin America without the overhead of building local teams. This proven track record underlines SISAP’s credibility and ability to meet global standards. The company’s portfolio goes beyond reactive services. Its Managed Security Services (MSS) cover firewalls, endpoint defenses, IDS/IPS, VPNs, vulnerability scanning, and more. Its Cybersecurity and Information Security Program is designed as an ongoing engagement, running repeated assessments of systems, processes, and people to continually drive down risk. This continuous model aligns with international frameworks like NIST and ISO/IEC 27001 and ensures that clients not only patch immediate vulnerabilities but also develop resilience for the long term. SISAP places strong emphasis on governance and compliance. It is itself certified under ISO/IEC 27001:2017, demonstrating its commitment to confidentiality, integrity, and availability of data. It helps clients implement ISO-aligned management systems, prepare for audits, and adapt to regulatory frameworks such as GDPR, PCI DSS, and local financial or government regulations. By doing so, SISAP ensures that organizations can meet legal obligations while strengthening their defenses. Another pillar is education and culture-building. Through the SISAP Cybersecurity Academy, it trains students, IT professionals, and executives in critical cybersecurity skills, raising awareness and embedding security into organizational strategy. This investment in human capital recognizes that even the best technology can be undermined if people are unprepared or unaware. SISAP’s excellence has been recognized by analysts. In 2025, Frost & Sullivan named SISAP “Company of the Year” in the Managed Security Services market for Central America and the Caribbean, citing its growth, customer satisfaction, and high Net Promoter Score. The award validated SISAP’s regional leadership and its ability to innovate in a competitive and rapidly changing industry. Today, SISAP employs hundreds of certified engineers and analysts who collectively hold over a thousand technical and commercial certifications. This depth of expertise allows it to address the growing complexity of modern cyber threats—from ransomware and insider attacks to AI-driven intrusions and future challenges such as post-quantum cryptography. Its forward-looking strategy emphasizes proactive threat intelligence, adaptive security, and continuous improvement programs. In conclusion, SISAP is far more than a service vendor: it is a strategic ally for organizations navigating digital transformation in a high-risk era. With nearly four decades of experience, global certifications, strong regional presence, and two decades of proven outsourcing partnerships with global giants like IBM and Verizon, SISAP embodies resilience, trust, and adaptability. Its combination of managed services, CERT operations, outsourcing, training, and compliance advisory makes it a one-stop partner for enterprises that want to strengthen their defenses, protect their customers, and grow with confidence in the digital economy.
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Commercial information
Presence:
Guatemala, USA, Mexico, El Salvador, Honduras, Nicaragua, Costa Rica, Panama, Dominican Republic, Colombia, Paraguay
Main customers:
IBM, Radiant Logic, Devo, Banco Industrial, BAC, CMI, Global Bank, Banco General.
Certifications:
ISO 27001, AICPA SOC 1 and 2, SWIFT CSP, PCI QSA, MSP Verified.
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