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Company

APEX AMERICA

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Argentina
5500 employees
Established in 2003

Company description

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Somos una compañía líder de servicios de Customer Experience en Latinoamérica. CX es ofrecer una experiencia resolutiva, simple, eficaz y agradable a cada cliente, en cada dispositivo o canal y en todos los puntos de contacto, de una manera que cumpla con las expectativas y promesas que una marca realiza. En Apex nos declaramos una cultura centrada en la experiencia, y desde nuestro mismo ADN, ayudamos a transformar las conversaciones de nuestros clientes. Apex Insight: Diseñamos, entendemos y mejoramos el viaje del Cliente a través de las herramientas Customer Journey Mapping, Service Journey Mapping y Advanced Speech Analytics Herramientas Digitales: Gestionamos ágilmente transacciones a través de cualquier canal a un costo significativamente diferencial sumando las capacidades de nuestras herramientas digitales Alfred y Touch VR. Contact Center: Ofrecemos una atención personalizada para situaciones donde la empatía humana tiene que ser el diferencial, brindando líneas de servicios en Customer Service, Tech Support y Social Media.
IndustrySector / Industry

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Commercial information


Presence:

Chile, Colombia, Paraguay, Brazil, Argentina

Promotional marketing materials:

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Contact information


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