Design and Delivery of Mediation Training for Panel Development in ADR
Business and Professional Services
IDB ProjectBA-T1056 : Capacity Building for Barbados in Alternative Dispute Resolution Systems
This action will open an external link.
The consulting services include the following activities to be implemented over a 12-month period:
To design and deliver a Commercial Mediation Training Course: A skills-focussed training course for a total of 24 participants designed to introduce delegates to a step-by-step mediation process adaptable to a wide range of circumstances and ultimately equipping them to mediate civil and commercial disputes post accreditation. Participants are envisaged to be from varying professional backgrounds, both legal and commercial. The training should include an introduction to the theory and practice of mediation with a focus on, but not limited to, understanding the dynamics of conflict; essential skills to identify the range of drivers underpinning differing perspectives; effective communication skills and processes to manage difficult or emotionally charged interactions; strategies to generate options and to break impasses; practical tools to focus conflicting persons on achieving constructive outcomes; and a critical understanding of ethical issues relevant when navigating conflict and dispute situations. Envisaged as a highly interactive training product, the course should include dynamic plenary and group discussions about core concepts and process; interactive discussions drawing on the existing experience and expertise of the participants; structured role-play simulations offering participants the opportunity to experience the roles of the mediators, the parties and their legal representatives; personalised coaching with feedback from highly skilled and experienced mediators; and references to “real” conflict situations and/or fishbowl activities, including min role-plays, video clips etc. Whereas some of the training can be offered online with structured tutorials, the main training course should be designed as a face-to-face workshop to include extensive role-play and mediation exercises. Additionally, including reference to the Arbitration and Mediation Court of the Caribbean (AMCC)’s Mediation Rules is requested to ensure relevance. The AMCC will work closely with the trainers to ensure the course e enstructure compasses the same. The training should lead to certification or accreditation by way of an exam designed to test the participants’ knowledge and ability to practice as mediators to an internationally respected standard.
For more information, please, check the original publication contracted by the contractor