Ismael Duarte Pereira

I am a professional with a broad background in consultative sales, business development, and startup governance, serving as a mentor for InovAtiva. I have a solid history of leading strategic operations within the technology, retail, and public service sectors. My passion lies in mentoring and steering businesses towards sustainable growth and innovation, emphasizing technological solutions and market strategies. My expertise in crisis management is demonstrated by my ability to transition work models to remote settings during the COVID-19 pandemic, ensuring operational continuity and client satisfaction. SKILLS: • Negotiation and results-driven approach • Expertise in consultative sales and business development • Strategies for B2B2G sales • Client relationship management • Leadership and team management skills • Implementation of IT solutions • Proficiency in SaaS solutions • Deployment of contact center solutions and services • Knowledge of generative artificial intelligence • Analysis of bidding documents, including requests for clarification, objections, administrative appeals, and representations to audit courts • Proficiency in analyzing RFI, RFP, and RFQ documents