CT Outsourcing Services
Nicarágua
15 funcionários
Fundado em 2
Descrição da empresa
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CT Outsourcing Services is your BPO/KPO partner in ejecuting your monthly KPIs, while maintaing costs extremelly low. Onsite Management support, decision making, strategic development, Key account management. We play a hands-on role in dealing with specific issues and challenges that arise.
BPO Services:
1-Inbound/Outbound calls
2-Customer Service
3-Appointment setting
4-Live Transfers
5-Cold calling
6-Sales
KPO Services:
1-CRM Management
2-Collections
3-Back Office
4-Web programming (MYSQL, Joomla, PHP)
5-Web design
6-Data entry
Advantages:
• Dedicated dialer
• Easy campaign set up
• Experienced Agents
• Professional Staff
• Low costs
• Bilingual Agents (English and Spanish)
• Neutral accents
• Voip integration
• Redundancy
• FTP recording storage
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Informações comerciais
Principais clientes:
Medical Life Alarm, Saisoft
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