Skymax Contact Center
Dominican Republic
76 employees
Established in 2002
Company description
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SkyMax Dominicana, S.A. is a private company founded in 2002 located in the Dominican Republic. Why Choose Us? Skymax has an expanded portfolio of products and services for our contact center clients to include inbound customer service, outbound telesales, data entry, technical support, lead generation, medical billing outsourcing, and more. Skymax Contact Center uses the highest quality telecommunications products and reporting tools to maintain the highest level of results. Skymax owns a state-of-the-art telecom Network Operations Center (NOC) that connects our call center to the rest of the world. VoIP and TDM services are complimentary to one another allowing for any connectivity needs. Our fully redundant VoIP platform assures constant connectivity for contact center representatives. Using an Asterisk PBX and IVR, installed on a Dell PowerEdge family of servers, our staff is able to build and compile a wide variety of custom reports. Advantages with Skymax Contact Center. • Affordability due to attractive labor rates which guarantee significant cost savings. • English Nuances and Vernacular • Awareness of American Culture • Ex-Pats and/or American Citizens • Experience in handling U.S. based businesses • Our location is 2-3 hours away from the States • Access to skilled and trained Call Center Resources • Scalability and Expandability—ability to continually add seats within our growing footprint Dominican Republic: The Dominican Republic presents a sustainable advantage for the rapid development of technology related businesses and has enhanced its natural competitive advantages through Government incentives and programs to attract investors.
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Products and Services
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Commercial information
Product and services:
Contact Center services, Call Center services, BPO, outsourcing
Presence:
Dominican Republic
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