Maggi Williams

Maggi Williams has 40 years work experience, more than 20 years as an independent consultant. The past 12 years have been spent in Business Development and implementing and managing call centers and customer service organizations for major corporations and Government Agencies in Canada, USA, Venezuela, Argentina, Brazil, Mexico and Honduras.
Maggi Williams has been successful in developing new and existing accounts for clients through an in depth knowledge of the Call Center business environment and an unparalleled knowledge of all aspects of Call Center Operations, IT and Sales.
As Chief Global Strategy Officer Maggi is responsible for assisting the Executive team with creating, communicating, executing, and sustaining strategic initiatives within KM2.

Specialties: Project management for start up implementation and operation of call Centers and Customer Service organizations.
Telcos, CLECS and ILECS, Call Centers, Customer Service organizations, Government Services