Services required for the development of a case management system for Jamaica Constabulary Force

Description

The case management solution is expected to deliver the following benefits:

1. Improve the efficiency of the investigate process:

a) Support the compilation of data required for investigations into one common source of information that is accessible by all units/persons involved in the investigative process.

b) Move case data from paper files and cabinets to electronic data stores.

c) Allow capture and compilation of information and physical evidence.

d) Enable collection of data and information from other systems that contain incident reports (station records management), evidence and other data needed for the investigation process.

e)     Capture information on all persons, assets, evidence and other items needed for a case and establish the relationships and trends that will support the connections needed for effective investigations.

f)   Automate workflows to reduce the manual effort involved in compiling case components and incorporating case assignments and reviews.

g) Support process standardization and optimization through the inclusion of common forms, checklists and controls.

h) Provide reporting on case management assignments and activities, cases and the persons, assets or evidence involved in cases.

i)   Support the direct interface with the court systems and the penal systems, as available

j)   Support the direct interface with other partners or agencies that provide data or information related to criminal investigations or reports as available.

2. Improve the capability to analyze crime patterns and other information that can be used for crime prevention and investigations:

a) Capture relevant relationships between data elements;

b) Provide prompts and notices to investigators when related elements are present in other cases or investigations.

3. Improve the quality and completeness of court‐ready cases:

a) Built in controls to improve compliance with regulations and laws;

b) Built in access control to support effective quality reviews;

c) Support the building of court‐ready cases;

d) Support the tracking of court submissions and court requests related to the cases.

The case management system being sought will be used by the JCF as well as their partner agencies involved in criminal investigations.

For more information, please contact the hiring entity.