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11 November 2014 to 13 November 2014
Westin Camino Real Hotel, Guatemala City

The event has finished

The Integration and Trade Sector of the Inter-American Development Bank, The Guatemalan Ministry of Economy, the Guatemalan Investment Promotion Agency Invest in Guatemala, the Guatemalan Exporters Association (AGEXPORT) and the International Association of Outsourcing Professionals (IAOP) are pleased to invite you to the Latin American and the Caribbean Outsourcing and Offshoring Summit, Outsource2LAC 2014, to be held in Guatemala City, Guatemala on November 12-13, 2014. 

Outsource2LAC is the most popular and influential outsourcing offshoring summit of the region, where companies, associations and national agencies from the industry from around the world are called to attend and take advantage of meeting at the same place in one of the most dynamic regional markets: Latin America and the Caribbean.

The event provides an extraordinary opportunity for service buyers and suppliers to learn about current trends in the global outsourcing industry and to identify business opportunities. With the attendance of many regional and international companies and Trade and Investment Promotion Agencies, it constitutes a unique scenario to meet, network and engage with potential clients and trading partners, as well as to listen to some of the most influential professionals from the industry.

This event has been held since 2011. First, Outsource2LAC was held in Montevideo, Uruguay. In 2012, the event was held in Medellin, Colombia and last year in Buenos Aires, Argentina. Outsource2LAC has been able to gather more than 600 global services companies from more than 20 Latin American and the Caribbean countries and from the United States, Ireland, Spain, France, Egypt, India and The Philippines attended the forum; more than 900 business meetings were held, and that businessmen did business for more than US$ 12 million. 


Tuesday 11 of November
2:00 pm - 9:00 pmRegistration and check in Convention Center Westin Camino Real, and Lobby of Clarion Suite Hotel
9:00 am - 5:00 pmCertified Outsourcing Professional (COP) Standards WorkshopPintores Room, Westin Camino Real Hotel
7:00 pm - 9:00 pmWelcome cocktailLa Terraza Salon, Westin Camino Real Hotel
Wednesday 12 of November
8:00 am - 6:00 pmRegistration and check inConvention Center Westin Camino Real
8:30 am - 9:15 amOpening Ceremony Convention Center, Westin Camino Real Hotel
9:15 am - 10:15 amPlenary Session 1: Changing market dynamics, opportunities and implications for the region
10:15 am - 11:30 amPlenary Session 2: Upgrading the talent pool skills to stay competitive in the global outsourcing landscape
11:30 am - 11:45 amFuture Flash: The Future of Work
11:45 am - 12:45 pmPlenary Session 3: Digital, the next wave of exponential growth (Social, Mobile, Analytics and Cloud)
12:45 pm - 1:00 pmFuture Flash: ConnectAmericas the services gateway to the Americas
1:00 pm - 2:15 pmBusiness LunchLos Lagos Room, Westin Camino Real Hotel
2:15 pm - 3:15 pmPlenary Session 4: Creative industries: films, videogames, and animation
3:15 pm - 3:30 pmFuture Flash: Conquering Hollywood with Latin American talent
3:30 pm - 4:30 pmPlenary Session 5: Diversification and specialization: new frontiers in legal and medical process outsourcing
4:30 pm - 4:45 pmFuture Flash: Legal Process Outsourcing
4:45 pm - 5:30 pm Session 6: Understanding investors to capitalize financial opportunities
5:30 pm - 5:45 pmFuture Flash: The power of information in the services sector
8:00 pm - 11:00 pmDinner and Cultural ShowAzaria Room, Paseo Cayalá
Thursday 13 of November
8:30 am - 1:30 pmBusiness Matchmaking Meetings Convention Center, Westin Camino Real Hotel
10:30 am - 11:00 amCoffee Break
1:30 pm - 2:30 pmBusiness LunchLos Lagos Room, Westin Camino Real Hotel
2:30 pm - 5:00 pmBusiness Matchmaking Meetings Convention Center, Westin Camino Real Hotel

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