Charlene Banks

Senior Technical and Business Program Manager with experience leading the delivery of a broad spectrum of global ICT business transformation 3rd platform solutions and services, this includes but not limited to IaaS(Vblock 100-700), Pervasive Business Video(TelePresence, DMS, SnS, etc.), UCS, WebEx deployment, upgrade and migration of 70K+ Users, Data Center solution validation, testing and implementation. A strategic thinker, self-starter, with leadership experience in a matrix management environment. Mentor Partner PMs and Cisco Partners for Authorized Technology Provider(ATP) and VCE designation. Mgd services, Technical support – Security, VPN and content networking, Telecom, Bid and Contract review, project scoping and pricing, process and content development experience. IT Release Management experience – Change Control Board and business releases, and Project profitability analysis and reporting. NC Board certified Real Estate Broker since 2005(Commercial and Residential) with experience leading contract negotiations, and Property management experience.