divij singhal

Divij Singhal, a young entrepreneur who founded ICCS in the year 2004 post completing his B Eng (Hons) in computer science and electronics from University of Sussex, UK. Divij believes in achieving high standards of client satisfaction by delivering high quality service by adding value to the clients. Divij has been instrumental in creating a culture in ICCS which drives team work, high efficiency amongst employees and promotes partnership approach with the clients resulting in high stickiness of the clients which has been a biggest reason of success for ICCS.
While most of the players in the BPO industry were struggling due to the slump in the market, ICCS posted regular profits and the revenues grew year on year since inception due to the strong foundation laid in the company. Divij still believes that the BPO industry in India is has a great potential.